In August 2023, Motorola introduced a new authorisation policy for activating and installing features in the DMR and TETRA series of radios. In order to activate a license, for example, the technician will need to first access the Motorola server, and then will be authorised to perform the task within the next 18 hours, or until the PC IP address changes.
The website that you need to visit is https://connect.motorolasolutions.com